Yes, current stock samples are free, clients bear courier fee.
2
If products have some quality problem, how would you deal with?
We will responsible for all the quality problems, it’s ok to contact us to negotiate.
3
What’s the delivery time?
Normally it will take 2-4 weeks after deposit received and final design artwork proof confirmed by clients.
4
What is the standard of package?
Export standard package or special package according to customer requirement.
5
Do you accept customization size、logo etc?
A.Yes, of course, our majority is customization, all our products are produced accordingly to clients’ own design artwork.
6
What’s the process of your customization?
A.① If customer have the design artwork, below custom process for your ref:
Clients confirm all details to us (including bag style, materials and thickness, printing, order qtys) →Client’s design or artwork-→We work out final artwork proof→Client confirm artwork proof→Client make payment →production.
A.② If customer have no design artwork, but have sample, below custom process for your ref:
Clients’ sample need to be sent to our engineer→then they will gauge dimensions, and work out
Design for clients→clients confirm our design→Clients make payment→ production.
7
what kind of certificate you have?
We have ISO9001, CE, SGS, BRC, Test Report, Rohs, Reach.
8
Which payment terms do you accept?
A.40% deposit, balance before shipping.
9
What if we’re worried about the quality?
A.We have professional QC team and laboratory to check and inspect products to ensure our products are in good quality.
B.It’s ok to visit our factory by yourself directly or ask a third party to inspect the goods after production finished.
Started from the year of 1998,We specialize in making humidor bags for cigars. To date, our cigar humidors are sold all over the world. Successfully exported to the world. We have many free samples, welcome guests to contact us. In addition, developing of all kinds of soft packaging bags for food,beverage,cosmetics .